topic C3530i - PCL6 Generic Plus - Paper Source ignored in Office Printers

C3530i - PCL6 Generic Plus - Paper Source ignored

fzbam — Fri, 24 Jul 2020 10:15:19 GMT

Hello community,

we have the C3530i Printer with the Canon Generic Plus PCL6 drivers installed on a Print Server (Win 2019).

If i use the shared printer on a client, i can go in the options and select Paper Source Drawer 3 instead of Auto, but when i print, that selection is ignored and the paper is still fed from Drawer 1. Am I missing something?

Thanks

Florian

Re: C3530i - PCL6 Generic Plus - Paper Source ignored

Tiffany — Fri, 24 Jul 2020 12:47:50 GMT

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

Thank you!