topic Re: After update to OS X Catalina, MF229dw SCANNER does not work. in Office Printers

After update to OS X Catalina, MF229dw SCANNER does not work.

creekriot — Sun, 03 Nov 2019 21:15:12 GMT

After update to OS X Catalina, MF229dw scanner does not work.,,

Canon MF Scan Utility.app says, "No scanner found"

Scanner access from System Preferences > Printers & Scanners says,

"The operation couldn't be completed. (com.apple.imagecapture error 4294957375.) (-9921)"

shadowsports — Mon, 04 Nov 2019 14:48:36 GMT

Greetings,

What might help. Remove the printer and uninstall all Canon related software and drivers.

Now install Catalina Specific Drivers for your device.

Apple's decision to stop supporting 32bit Applications is the cause for this.

nihils — Thu, 25 Jun 2020 08:09:56 GMT

Greets!

uninstall instructions...

After installing the new drivers, a connection error appears when trying to open the scanner:

Failed to open a connection to the device (-21345)

Cheers