topic Re: broken pixel text? (imageClass [MF264]) in Office Printers

broken pixel text? (imageClass [MF264])

imgClass — Wed, 24 Jun 2020 09:03:23 GMT

Hello- I was wondering if anyone had any issues with broken pixel text?

Is this glitch an indication that there's something faulty in the printer or should this be overlooked?

Re: broken pixel text? (imageClass [MF264])

shadowsports — Wed, 24 Jun 2020 14:04:06 GMT

Gretings,

Thats indicative of a potentially serious problem.

I would move the device to a different power outlet and test.

Re: broken pixel text? (imageClass [MF264])

Darius — Wed, 24 Jun 2020 17:08:15 GMT

Hi imgClass.

If moving the printer to a different power source does not correct the issue, then you'll need to contact support for service options. Our support is available at 1-800-OK-CANON (1-800-652-2666) Monday-Friday from 10:00 am to 6:30 pm ET, excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: broken pixel text? (imageClass [MF264])

imgClass — Thu, 25 Jun 2020 04:59:46 GMT

Moving the printer to a different outlet did not solve the issue. I will have to call support tomorrow.

How serious can broken pixels be...?