topic Airprint LBP162dw Duplex issues in Office Printers

Airprint LBP162dw Duplex issues

Trophimus — Wed, 24 Jun 2020 11:55:48 GMT

My LBP162dw prints duplex fine from PC. However, using airprint from IPAD Air 2 tablet (with duplex turned on in IPAD and IPP set to ON in Remote UI settings, and 2 sided printing set to ON) the second page comes out on a separate page upside down. How to fix this?

Re: Airprint LBP162dw Duplex issues

Darius — Wed, 24 Jun 2020 16:49:22 GMT

Hi Trophimus.

Was the printing being done from the Canon PRINT Business app? The Canon PRINT Business app maintains its own print settings (including two-sided printing). If this problem is occurring in a different app, double-check the settings in the Print window. If possible, try printing the document or image from a different app.

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Re: Airprint LBP162dw Duplex issues

Trophimus — Wed, 24 Jun 2020 20:23:56 GMT

The print button is part of the IPAD operating system and is not a separate APP. It does have the option to set two sided printing to on (slide button). I also tried using google cloud print through my android phone and the same thing happened. I talked with a Canon representative and he thinks it has something to do with Apple's not sending the correct instruction/data from the IPAD. I don't know about Google print. So, I guess I'll just have to use the PC (which does work) when I want to do duplex, two sided printing, unless someone has a solution.