topic my new printer in Office Printers

my new printer

SK8NBY — Sat, 09 May 2020 00:56:56 GMT

Just bought a MF741cdw printer, for some reason the printer prints a page and then pulls it back in as if duplex print was turned on, but it's not. I can find no setting for this or for that matter nothing about this on canon website. Any help?

Re: my new printer

shadowsports — Sun, 10 May 2020 16:10:32 GMT

Greetings,

After it pulls the page back in what happens? You don't indicate if there is an output or not? You may find this useful:

https://go.oip.manual.canon/?rid=qbNM7YJz

Sorry for the low resolution image.

Re: my new printer

SK8NBY — Mon, 11 May 2020 02:03:45 GMT

When pulled in , it stops for about 5 sec. then outputs sheet witn nothing else printed since i have 2-sided (duplex) printing de-selected in settings. I should have included that in post.

Re: my new printer

Darius — Mon, 11 May 2020 19:14:23 GMT

Hi Sk8NBY.

The settings in the printer driver on the computer will override the settings on the printer itself. If you have not yet done so, open the printer's driver and ensure Duplex (two-sided) printing has been disabled there.

If this answered your question, please click the Accept as Solution button, so others might find the answer.

Re: my new printer

SK8NBY — Mon, 11 May 2020 22:58:50 GMT

All settings found on drivers and print preferences, print properties, are for disable 2-sided printing. I marked on top sheet in tray, hit print on laptop, watched as sheet fed. When in output, it pulls back in, flips sheet, then prints on backside because sheet ejects with print side down. Should be print side up, right? Really not a problem with settings, is it?

Re: my new printer

SK8NBY — Sun, 17 May 2020 22:29:23 GMT

apparently no help for this , huh? Any printer expert?

Re: my new printer

SK8NBY — Wed, 20 May 2020 22:18:00 GMT

Found the fix myself. Being new to color laser land, i found setting the paper print side to SPEED instead of the other corrected the duplex flip to standard output. Still prints face down.I don't know if thats normal.

Re: my new printer

Darius — Fri, 22 May 2020 16:53:53 GMT

Hi SK8NBY.

Would you be willing to provide a screenshot of the setting? It may help other users who come across this thread in the future.

Thank you in advance.

Re: my new printer

SK8NBY — Fri, 22 May 2020 18:39:31 GMT