topic MB2720 - Black Not Printing Clearly in Office Printers

MB2720 - Black Not Printing Clearly

dhardecker — Wed, 06 May 2020 15:30:11 GMT

Hi - I replaced the black ink cartridge for the first time since buying printer. Since I replaced it, black is no longer printing clearly. The printer shows the black cartridge as full. All other colors are printing correctly.

Re: MB2720 - Black Not Printing Clearly

Darius — Thu, 14 May 2020 21:01:26 GMT

Hi dhardecker.

Is the ink leaving gaps? Does it seem to be offset left/right every other line/pass of printing?

Can you provide pictures of how the black ink is currently printing? Knowing how it's streaking, smudging, etc. can help us narrow down possible solutions.