topic Re: PROBLEM WITH MF5750 DRIVER FOR WINDOWS 10 in Office Printers

PROBLEM WITH MF5750 DRIVER FOR WINDOWS 10

chinc — Sun, 19 Apr 2020 01:18:15 GMT

My laser printer MF5750 is working well with Windows XP. Recently I installed Windows 10 and want MF5750 0n it. Frpm Canon web site I downloaded driver "MF5730-5750 MF Drivers W64_esEN" and installed it in folder windows / system32 / drivers. After loading the files iand restarting the computer, I am getting "driver not installed " message. I tried various methods of installing the driver and getting the same error message.

Can someone help me to fix this problem please. My Windows 10 is 64bit.

Re: PROBLEM WITH MF5750 DRIVER FOR WINDOWS 10

shadowsports — Sun, 19 Apr 2020 12:52:41 GMT

@chinc wrote:
My laser printer MF5750 is working well with Windows XP. Recently I installed Windows 10 and want MF5750 0n it. Frpm Canon web site I downloaded driver "MF5730-5750 MF Drivers W64_esEN" and installed it in folder windows / system32 / drivers. After loading the files iand restarting the computer, I am getting "driver not installed " message. I tried various methods of installing the driver and getting the same error message.

Can someone help me to fix this problem please. My Windows 10 is 64bit.

Greetings,

Sorry you are having problems. What you did isn't clear from your post. Did you run the installer, or did you put that file into the windows/system32/drivers folder? You need to run the application for the drivers to be installed.

Various methods of installing? There is only one way. See these set up instructions: Begin with Step 7

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDkwMDAwNjE2NTAx&cmp=ABR&lang=EN

The printer should not be connected until the very end (after) the drivers are installed.

Re: PROBLEM WITH MF5750 DRIVER FOR WINDOWS 10

chinc — Mon, 20 Apr 2020 01:17:43 GMT

Rick

Thank you for your response with the attachment.

My printer works on Windows XP operating system (32bit). Difficulty I have is to make it to work on Windows 10 64bit operating system. On Canon web site a printer driver for Windows10 64 bit is available which I installed in folder Windows/system32/driver lin my computer. I am getting the error message "the driver is not installed". I am not clear whether the reason for this message is an error in tha problem or something I am not doing correctly. Note, when I was installing Windows 10 driver I disconnected the printer USB cable.

Re: PROBLEM WITH MF5750 DRIVER FOR WINDOWS 10

Darius — Tue, 28 Apr 2020 20:30:45 GMT

Hi chinc.

When installing, are you askng Windows to search for the driver on the web, or are you browsing manually to select the driver?

From the Readme:

To Install the Printer/Fax/Scanner Drivers Using a USB Connection:

1. Connect the machine to your computer using a USB cable.
2. When the [Found New Hardware] dialog box appears, click
[Locate and install driver software (recommended)].
3. On the [Allow Windows to search online for driver software for
your <name of printer>?] screen, click [Don't search online].
4. On the [Insert the disc that came with your <name of printer>]
screen, click [I don't have the disc. Show me other options.]
5. On the [Windows couldn't find driver software for your device]
screen, click [Browse my computer for driver software
(advanced)].
6. On the [Browse for driver software on your computer] screen,
click [Browse] to specify where you saved the
[x64\DRIVERS\<name of language>] folder, and then click [Next].
7. Installation will begin. When the [The software for this
device has been successfully installed] screen appears, click
[Close].
8. If the [Allow Windows to search online for driver software for
your <name of printer>?] screen reappears, repeat steps 3
through 7.

To Install the Printer Driver Using a Network Connection:

1. Connect the machine to the network.
2. From the computers [Start] menu, click [Control Panel], click
[Hardware and Sound], and then click [Printer].
3. In the [Printers] folder, click [Add a printer].
4. When the [Add printer] dialog box appears, click [Add a local
printer].
5. On the [Choose a printer port] screen, click [Create a new
port], select [Standard TCP/IP Port], and then click [Next].
6. On the [Type a printer hostname or IP address] screen, enter
the IP address that you have set to the printer into the
[Hostname or IP address] field, and then click [Next].
7. On the [Install the printer driver] screen, click [Have Disk].
8. When the [Install From Disk] dialog box appears, click [Browse]
and specify where you have saved the
[\x64\DRIVERS\<name of language>] folder, and then click [OK].
9. On the [Install the printer driver] screen, select the printer
driver from [Printers], and then click [Next].
10. On the [Type a printer name] screen, click [Next].
- If you want to change the name of the printer, enter a new
name into the [Printer name] field.
- If you want to use this printer as the default printer,
select [Set as the default printer].
11. When [You've successfully added <name of printer>] screen
appears, click [Finish].

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