topic Re: Five button limit for "Scan to Preset Destination" in Office Printers

imageCLASS MF634Cdw 5-button limit for "Scan to Preset Destination"

A_Noid — Tue, 05 Dec 2023 15:07:21 GMT

I must be missing somethng.

imageCLASS MF634Cdw

I have registered 5 "Scan to Preset Destination" buttons I need 8 minimum.

I can not find and mention of a limit in the documentation.

Is this really limited to just 5?

Thank you

Re: Five button limit for "Scan to Preset Destination"

shadowsports — Sat, 18 Apr 2020 15:17:06 GMT

Greetings,

What is your list of destinations?

Computer, folder, email, etc?

Re: Five button limit for "Scan to Preset Destination"

A_Noid — Sat, 18 Apr 2020 16:49:57 GMT

Adress book curently contatins two emails and two computers to scan to file.
It will have a 4-6 computers and 6 emails soon.

I may need it be able to scan in 4 differnt ways per system.

PDF Color 2 sided
PDF Color 1 sided
PDF B/W 2 sided
PDF B/W 1 sided

Not being able to do this really hurts the work flow.

Re: Five button limit for "Scan to Preset Destination"

shadowsports — Sun, 19 Apr 2020 14:21:56 GMT

Greetings,

If I''m not mistaken (and I can be often LoL).. I believe the Scan To Preset is part of the Applications Library and could be influenced by this 48mb limit.

https://oip.manual.canon/USRMA-2122-zz-OP-enGB/contents/SS735_applib_0003.html#0003_h1_01

I am still researching the issue. The documentation is a little vague on this and I cannot tell if these are a "mated" feature.

Re: Five button limit for "Scan to Preset Destination"

A_Noid — Sun, 19 Apr 2020 16:02:32 GMT

Thank you for your time.

It is part of the application library.

These instructions sets even if not stored in a data base are on the order of bytes.
Even if the code is supper sloppy each "button" couldn't use more than a few K.

I suppose it is possible the allocated memory limit is so small it can only hold 5 presets, given how a number of the other menus/features work that would make this printer nearly unusable for an office of more than 1-2 people and only if they have limited scanning needs.

(incoming tangent)
The scan to computer menu is a hot mess as well, I have to put a label on the machine to tell people what Custom 1 and Custom 2 are as there is no way to change the label that I can find. It is also quite limiting if you need to scan in more than 4 ways. (the PDF types Listed above and 2 types of images.) But that is another thread.

Re: Five button limit for "Scan to Preset Destination"

Darius — Fri, 01 May 2020 22:29:06 GMT

Hi A_Noid.

There are a limited number of button entries that may appear on the unit's home screen, including the undeletable default options. You may wish to set the basic options as buttons, and allow the users to set the destination themselves. Destinations may be preset separately, for use when scanning or faxing.

If this answered your question, please click the Accept as Solution button, so others might find the answer.

Re: Five button limit for "Scan to Preset Destination"

A_Noid — Fri, 01 May 2020 22:57:42 GMT

The people you work with might be able to handle navigateing the UI, the people in my office, not so much.
Not to mention if they have to double check all the settings every trip to the machine even more productivity will be lost.

We can't as far as I can see set up a preset button where people can pick the destination.

As far as the number of buttons that can be displayed I think I have more than enough room for what I according to the manual and advertisement when I purchased the machin said I could do.

If I am missing a way to set up buttons with presets like in my post above that can just choose the destination that would be acceptable could you please point me in the direction of how to do that?

Re: Five button limit for "Scan to Preset Destination"

A_Noid — Fri, 01 May 2020 23:26:16 GMT

I have spent the last half hour setting up some "favorites", they are not as ideal as the "scan to destination" buttons.

For some people letting them tweak settings is fine, for others it is a constant source of problems.
It would be nice if we as admins had the choice of which solution to implement.

Currently it seems we do not and that is disapointing,
As is the inablity to register favorites via the remote UI.

Re: Five button limit for "Scan to Preset Destination"

duffy6 — Wed, 06 Jan 2021 12:36:43 GMT

Are any news in this limitation to 5 issue?!

Had a call with canon support and they didn't know about this limitation. I just found about it in this thread.

Can`t believe Canon made a limitation AND DON'T WRITE IT IN THE DOCUMENTATION!

Re: Five button limit for "Scan to Preset Destination"

mathias — Thu, 26 Aug 2021 07:54:48 GMT

I also just ran into the 5-button limitation when setting up my second user. Agree that this is a HUGE problem

Re: Five button limit for "Scan to Preset Destination"

Andi_162 — Fri, 25 Mar 2022 16:27:29 GMT

I just ran into the same problem on my x1238i. Surely it can't be that there's a limit of 5 keys?! There would be enough space on the home screen and there is enough memory to.

Canon advertises that you can customize the printer!

https://www.youtube.com/watch?v=jiAf5jlDJso

Re: Five button limit for "Scan to Preset Destination"

duffy6 — Mon, 28 Mar 2022 08:18:54 GMT

I haven't looked into this since then. Perhaps Canon changed something with a new firmware - if there is a new firmware!
But back in the days when I ran into this problem I am 100% sure there was this limitation of 5 keys.

Re: Five button limit for "Scan to Preset Destination"

Andi_162 — Mon, 28 Mar 2022 08:22:41 GMT

My X1238i hast the latest Firmware and i still have the five button limit...

Re: Five button limit for "Scan to Preset Destination"

Andi_162 — Mon, 04 Dec 2023 14:30:56 GMT

More than 1,5 Years ago…

Still have the 5 Buttons limitation…

Re: imageCLASS MF634Cdw 5-button limit for "Scan to Preset Destination"

stragoski — Sat, 04 May 2024 16:11:55 GMT

I just bought a MF752Cdw and I'm facing the same issue with the latest firmware installed.
I mean... it's been more than 4 years since this thread was opened and nothing changed?! That seems crazy.

The worst thing is that we can't tweak the settings just before validating.
This could allow us to select the user, and change on the go if we want to scan in black and white or colors, and the two sides or only one side of a document.
HP multifunction printers have this option, as well as the ability to select the sender for outgoing emails by setting up multiple email servers and not only a single one, even if we can enter some other email address in the "Reply to" field.
These settings are really missing on this printer, and I think that's a real shame.

Re: imageCLASS MF634Cdw 5-button limit for "Scan to Preset Destination"

nathanm — Sat, 08 Feb 2025 15:54:42 GMT

Now 2025 and I have a MF753Cdw and I can't believe there are only 5 options. Very poorly documented as I read the manual before purchasing. Brutal Canon...leaving a one star review on Amazon due to this. My C64 had more customization options. I'd send it back if it wasn't so **bleep** big...