topic Re: Canon Maxify 2020 - no screen in Office Printers

Canon Maxify 2020 - no screen

Ricœur — Sat, 11 Apr 2020 17:18:07 GMT

Power on. Nothing on the screen to do any setup.

I poked and prodded. The previous owner said she unplugged it during a print job then never cared to fix it.

Any ideas?

Re: Canon Maxify 2020 - no screen

shadowsports — Sat, 11 Apr 2020 17:31:12 GMT

If unplugging and reconnecting to power doesn't resolve, its done. Hope you didn't pay for it.

Re: Canon Maxify 2020 - no screen

Ricœur — Sat, 11 Apr 2020 17:49:20 GMT

I appreciate your frank response.

Re: Canon Maxify 2020 - no screen

shadowsports — Sat, 11 Apr 2020 18:21:39 GMT

Ya, sorry. there's just not anything you can do.

Re: Canon Maxify 2020 - no screen

Hector — Fri, 17 Apr 2020 17:00:51 GMT

Hi Ricoeur,

If the screen is not starting up and the alarm light is solid, it looks like the printer needs service. In this situation, the last step you can try is unplugging the printer from the power and then pressing the power button 10 times. After pressing the power 10 times, you can plug it into a different power source and turn it back on.

If the printer still does not start, it would need service. The printer has a 1 year warranty and you can click the link HERE to create a Canon account to see what service options you have.

Outside of the 1 year warranty, you can contact our sales department at 1-800-652-2666 to use our Upgrade Program. The Upgrade program will give you a discount and free shipping on a replacement printer.