topic Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows in Office Printers

imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

scottlindner — Mon, 30 Mar 2020 11:47:50 GMT

Is there a way to configure this printer to printer from the only tray available by default? When I print from my phone I select Letter as the paper size and the printer has letter loaded in Tray 1 and it is configured as Letter in tray 1. Why doesn't it just print? Every time I print from a non-Windows device I have to walk to the printer to select the tray to print from and there is ironically only one option to select from on the printer.

Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

Darius — Tue, 31 Mar 2020 20:20:11 GMT

Hi scottlindner.

For printing on Mac OS, you may set the paper source options in the Printer's settings window, Options tab.

https://oip.manual.canon/USRM2-5807-zz-DR-enUV/contents/dmu-dev_coop-opt_set-manual.html#mug_opt_set_manual

For mobile devices, you will need to refer to the print options in the app from which you're printing.

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Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

scottlindner — Wed, 01 Apr 2020 12:21:40 GMT

I have done that on my Samsung S10e. In the print dialog I select Letter and it still prompts me on the printer to select the only option available which is Tray 1 which is letter. Here is a screenshot of my print screen on my phone and what it produced on my printer.

It won't print until the select the only option available which is Tray 1 LTR/Plain

Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

scottlindner — Wed, 01 Apr 2020 15:26:12 GMT

OMG I just figured it out. It works if I change the paper weight to 18lbs even though the paper weight is 24lbs. Which is terrible because I'm pretty certain the printer is using the paper weight to alter the bonding termperate used when printing.

Is there a way to solve this so I can specify the proper paper weight in the printer settings such that Letter = Letter rather than this very limiting Letter != Letter situation?

Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

Darius — Wed, 01 Apr 2020 20:10:31 GMT

Hi scottlindner.

Thank you for finding this issue. Were you using the Canon Print Service, the MOPRIA Print Service, or the Default Print Service when printing from the phone? You may need to disable the Default Print Service to prevent misprinting with either of the other options.

I look forward to your response.

Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

scottlindner — Thu, 02 Apr 2020 12:36:25 GMT

I'm using Default Print Service. I just tried the Canon Print Service and changed the paper weight back to what it was and it printed fine from my phone although with a warning that it was sending it through your servers which is completely unecessary since I'm on the same LAN.

Thanks for the help. This solves my problem.

Re: imageCLASS MF445dw asks to select Tray 1 each time I print from a device that isn't Windows

davidxie — Wed, 30 Dec 2020 20:01:18 GMT

On my Debian machine, my printer appeared by itself after connecting it to my local network. However, I experienced the same issue of having to walk to the printer and select the printer tray (even though there's only one) using the default printer settings. I fixed it by changing the "Media Type" from "Auto" to "Stationery" via my Debian system's "Printer Properties" for my MF445dw.