topic Re: D530 filter failed error - Mac OS Mojave. same error on 10.15.4 in Office Printers

D530 filter failed error - Mac OS Mojave

rtadepallis — Fri, 01 Mar 2019 16:50:35 GMT

I tried reset printing system, reinstalled the drivers from Canon website, but I keep getting this error. Appreciate any help to get this corrected.

Re: D530 filter failed error - Mac OS Mojave

Patrice — Tue, 05 Mar 2019 22:51:54 GMT

Hi rtadepallis.

So that we can best assist you with this issue, does the error occur when printing specific documents, like PDF files, or with all documents?

I look forward to your response. If you need immediate assistance, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: D530 filter failed error - Mac OS Mojave

rtadepallis — Tue, 05 Mar 2019 23:55:35 GMT

Currently the issue us just with printing PDFs

Re: D530 filter failed error - Mac OS Mojave

Patrice — Thu, 07 Mar 2019 19:12:38 GMT

Thank you for your reply.

Which program are you using to view and print the PDF files?

I look forward to your response. If you need immediate assistance, please call us at 1-866-261-9362 or 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: D530 filter failed error - Mac OS Mojave

rtadepallis — Sat, 09 Mar 2019 12:03:21 GMT

I use pdfexpert and Adobe, both have similar issues

Re: D530 filter failed error - Mac OS Mojave

Patrice — Tue, 12 Mar 2019 21:56:57 GMT

Thank you for your response.

Please try to print the PDF using Preview and verify if you receive the same error. If the error persists, please contact us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).

Re: D530 filter failed error - Mac OS Mojave

gdedalmas — Wed, 25 Mar 2020 21:18:19 GMT

only on PDFs

Re: D530 filter failed error - Mac OS Mojave. same error on 10.15.4

gdedalmas — Wed, 25 Mar 2020 21:29:45 GMT

I tried everything on my LBP151 printer but still get that "filter failed" message when I try to print PDFs. I erased the drivers, reset printing etc etc. same result..u think that Canon needs to come up with updated drivers instead of sticking with 3 yera old ones

I called Canon; tech was really nice and knew of issues but could'nt fix it ...he mentions that Canon needs to update old drivers...so I am waiting....