https://community.usa.canon.com/t5/Office-Printers/Canon-IR-2016j-copiers-paper-jam/m-p/12495#M107 <P>Hi sentj, thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!</P> Fri, 25 Jan 2013 14:36:07 GMT Stephen 2013-01-25T14:36:07Z https://community.usa.canon.com/t5/Office-Printers/Canon-IR-2016j-copiers-paper-jam/m-p/12475#M106 <P>Canon IR 2016j copiers on fixing unit paper jam</P> Fri, 25 Jan 2013 05:30:42 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-IR-2016j-copiers-paper-jam/m-p/12475#M106 sentj 2013-01-25T05:30:42Z https://community.usa.canon.com/t5/Office-Printers/Canon-IR-2016j-copiers-paper-jam/m-p/12495#M107 <P>Hi sentj, thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!</P> Fri, 25 Jan 2013 14:36:07 GMT https://community.usa.canon.com/t5/Office-Printers/Canon-IR-2016j-copiers-paper-jam/m-p/12495#M107 Stephen 2013-01-25T14:36:07Z