topic Re: mf632cdw - LOUD GRINDING NOISE in Office Printers

mf632cdw - LOUD GRINDING NOISE

AMASSY — Sun, 08 Mar 2020 21:27:08 GMT

HI - I have had my printer less than a year and it's recently started making a crazy loud grinding noise when I send something to print. I thought maybe it's the printer cartridge but they're all showing that there's over 1/2 ink left in each.

Any ideas?

What brand ink do people recommend?
Also - a 'tray' has detatched - think it's to do with the paper tray but where can I find images/diagrams of set up to see how it fits back into the printer.

ugg - Help!!

Re: mf632cdw - LOUD GRINDING NOISE

shadowsports — Mon, 09 Mar 2020 13:56:25 GMT

Greetings,

Your printer has a 3 yr warranty. As far as us trying to diagnose the sound you hear, thats going to be difficult through a support forum.

You can try making a video if you like... But is may be hard to determine the source however.

I recommend Canon toners. They cost a liitle more but will work best with the printer.

The manual might be the best place to see about loading paper and the location of the trays.

http://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDMwMDAyNjgzMDA1&cmp=ABR&lang=EN

Re: mf632cdw - LOUD GRINDING NOISE

Darius — Mon, 09 Mar 2020 20:48:25 GMT

Hi AMASSY.

For a grinding noise, I recommend firstly opening the printer to where the toner is. Pull the toner cartridge holder out, then check for any jammed paper. If none is found, check that each of the toner cartridges is installed correctly, and that all packaging has been removed.

If the problem persists, our support is available at 1-800-OK-CANON (1-800-652-2666) Monday-Friday from 10:00 am to 6:30 pm ET, excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: mf632cdw - LOUD GRINDING NOISE

AMASSY — Mon, 09 Mar 2020 22:06:03 GMT

thank you!! Will try your advice and let you know how I get on.

Re: mf632cdw - LOUD GRINDING NOISE

AMASSY — Mon, 09 Mar 2020 23:58:39 GMT

Hi - thanks for your reply also.

I've checked there isn't a paper jam.

I've changed one of the ink cartridges as it was a different make to the other three. I've double checked there's no packaging left.

As soon as I close the front door it tries to do something - I haven't sent anything to print. It just grinds loudly and doesn't stop.

I took a video but can't upload it for some reason.

Re: mf632cdw - LOUD GRINDING NOISE

AMASSY — Tue, 10 Mar 2020 01:06:04 GMT

I think I should have an expert look at the printer. How do I do this? Can I request a callout through this forum or do I need to take it to a Canon office? i bought it at a Best Buy - should I go there??

Re: mf632cdw - LOUD GRINDING NOISE

Stephen — Tue, 10 Mar 2020 12:28:56 GMT

Hi, AMASSY!

Welcome to the Canon Forums!

The Forums aren't intended for immediate assistance. If your question is of an urgent nature,click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find your support options.

Re: mf632cdw - LOUD GRINDING NOISE

AMASSY — Tue, 10 Mar 2020 22:25:45 GMT

okay - many thanks

Re: mf632cdw - LOUD GRINDING NOISE

Darius — Fri, 13 Mar 2020 22:10:53 GMT

Hi AMASSY

Canon Support can help you find and arrange for support options. If you're in the US, refer to the number posted above, otherwise you may find your local branch of Canon using the Canon Global map: http://global.canon/en/support/

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: mf632cdw - LOUD GRINDING NOISE

photo1257 — Sat, 28 Nov 2020 02:06:05 GMT

Mine does the same thing. Did you get any answers?

Re: mf632cdw - LOUD GRINDING NOISE

pgfossier — Mon, 22 Mar 2021 15:30:00 GMT

Try taking your ink cartridges out and re-inserting them properly.

You can also try moving the drums of your cartridges a bit to make sure they are not blocked.

My printer was making awful noises and after doing what I just described, the noises went away

and the printer works like it used to to again.