topic Re: MF743Cdw How to do 2 sided original scanning from device control panel in Office Printers

MF743Cdw How to do 2 sided original scanning from device control panel

frunobulax — Sat, 07 Mar 2020 14:59:07 GMT

Hello,

Is it possible to scan double sided originals from the device control panel?

I cannot find any option to do so.

I can do it from the utility on the PC, but this is not convenient.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

Darius — Mon, 09 Mar 2020 20:10:00 GMT

Hi frunobulax.

Information about copying with the imageCLASS MF743Cdw may be found at the following page in the printer's Online Manual:

https://oip.manual.canon/USRMA-3547-zz-SSM-740-enUS/contents/devu-copy-basicope.html#0303_h1_01

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

frunobulax — Mon, 09 Mar 2020 20:27:58 GMT

I was asking about scanning, not copying.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

Darius — Wed, 11 Mar 2020 17:28:56 GMT

Hi frunobulax.

I apologize for misunderstanding.

For scanning, each of the scan options will maintain their respective settings individually. A roadmap to each may be found at the following page in the manual:

https://oip.manual.canon/USRMA-3547-zz-SSM-740-enUS/contents/devu-set_menu_list_1-func-send.html

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

frunobulax — Sun, 15 Mar 2020 03:18:06 GMT

No, this does not help. Thanks for trying though. I wanted to make the choice at the printer on a job by job basis. Sometimes I need 2 sideded, somtimes I do not. I should not have to reconfigure the scanner every time I need to do this.

There is aparently no way to directly control this from the printer on a job by job basis.

The correct answer is you must use the MF scan utilty to change the setting. If you want to scan both one sided and 2 sided documents, you must use a custom setting.

To do this, open the utilitity, click settings, click the middle tab, you can now customize the 4 choices you have when scanning from the printer (Color Scan, B&W Scan, Custom 1, Custom 2).

You can customise one of the choices to do 2 sided scanning by checking "Scan both sides when scanning from the feeder".

Unfortunately, you cannot rename the Custom settings toi something memorable like "2 Sided color". You will have to remember which oif the 4 chouices you changed to do 2 sided scanning.

It is really frustrating is that there seems to be no way to configure this from the web UI.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

frunobulax — Fri, 30 Oct 2020 00:45:50 GMT

This no longer works. "Scan both sides when scanning from the feeder" option is not avaialble.

I had recently updated the drivers, and now two sided scanning cannot be enabled.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

robn77 — Thu, 02 Jun 2022 12:24:07 GMT

I just purchased this printer and I can report that downloading the latest MF Scan Utility allows me to set the setting "Scan both sides when scanning from the feeder"

Re: MF743Cdw How to do 2 sided original scanning from device control panel

beaucoup — Sun, 24 Jul 2022 04:58:18 GMT

I just got this printer today, and I came searching for this answer as well. I thought that it wasn't possible to select "Double Sided" from the device control panel, because under "Send Settings" I only saw the options:

Scan Size: LTR
File Format : PDF
Density: +-0
Orig. Orientation: Portrait

However, if you drag the choices on the screen up, you will find that there are more options you can select:

Original Type: Text/Photo
2-Sided Original: Off
Sharpness: +-0
Data Size: Standard
File Name:
Subject/Message: (Entered)
Reply To: None
Priority: Standard
Favorite Settings: Off

Really, they should have included some kind of indication (like a scroll bar) to the right to show that there are more options below. But in any case, the options are there.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

rhodella — Tue, 11 Oct 2022 17:37:40 GMT

I don't see "Send Settings" anywhere, may I please have more guidance?

Re: MF743Cdw How to do 2 sided original scanning from device control panel

Greg12321 — Wed, 06 Sep 2023 23:05:28 GMT

I can confirm that on Mac, I have not yet found a "2-sided" scan option on either the Device itself nor in the Canon MF Scan Utility. How hard is it for a multibillion company to consistently implement an interface?

Re: MF743Cdw How to do 2 sided original scanning from device control panel

Arpboy — Tue, 26 Mar 2024 20:34:34 GMT

I had the same issue, and after working with a terrific Canon tech, we found the problem (at least in my case).

We tried removing all Canon drivers and devices and re-installing, but it didn't help. It turned out I had some sort of TWAIN conflict (it's a scanner standard for remote scanning). What DID help:

Go into your C: drive.
Go into \Windows
Look for the twain_32 or twain_64 folder (it was twain_32 in my case)
Look for the folder that starts "MF741" or similar. It may or may not have a bunch of numbers after it.
Delete or rename all folders that start with it (I had two).
Re-install the drivers.

After that, I went into the MF_Scan utility and the checkbox was there. What I wanted was the Color and B/W options to be single-sided, and the Custom 1 and Custom 2 to be the same thing, but double-sided. It worked fine.

One other thing I liked: I turned off the date folder and aimed all scans to a single scan folder. I also changed everything to PDF to make it easier to file.

Hope this helps!

Re: MF743Cdw How to do 2 sided original scanning from device control panel

blackJMYNTRN — Thu, 20 Nov 2025 20:34:36 GMT

I tried all of the above and on mine scanning mode is only Auto Mode with no other options nor anything regarding double sided.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

Ron — Mon, 24 Nov 2025 20:51:00 GMT

Hi blackJMYNTRN,

So that the community has all the information to help you, please confirm that the unit you have is the exact same Color imageCLASS MF743Cdw model as listed in the original post. If you have a different model please provide that model name.

Re: MF743Cdw How to do 2 sided original scanning from device control panel

shadowsports — Tue, 25 Nov 2025 00:51:37 GMT

I had asked these questions previously.

@blkJMYNTRN,

Please consider starting your own topic as I suggested previously.

https://community.usa.canon.com/t5/Office-Printers/Scanning-2-Sided-on-ImageCLASS-MF743Cdw-using-MF-Utility-Scanner/td-p/531092#M30155

Piggybacking on another users thread makes it more difficult for those of us trying to help.

Start a new topic here:

https://community.usa.canon.com/t5/forums/postpage/board-id/officeprinters