https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-using-Color-imageCLASS-MF8580Cdw/m-p/112337#M1042 <P>Hi jcampbell316.</P><P>&nbsp;</P><P>So that I can better assist you, how is the printer connected?&nbsp; Is it connected with a USB cable directly to the printer, with an Ethernet cable to a router, or wirelessly over the network?&nbsp;</P><P>&nbsp;</P><P>I look forward to your reply.&nbsp; Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).</P> Fri, 29 Aug 2014 00:44:29 GMT Patrice 2014-08-29T00:44:29Z https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-using-Color-imageCLASS-MF8580Cdw/m-p/111637#M1040 <P>I have a canon Color imageCLASS MF8580Cdw and I am using a Windows 7 laptop. It's been scaning fine, but now is giving an error of 255,0,0 and saying it is unable to scan. I have checked scaner settings on laptop and those are set to correct scaner and I have turned the printer on and off. Still not working. Any suggestions?</P><P>&nbsp;</P><P>Thanks,</P><P>J</P> Mon, 25 Aug 2014 16:55:31 GMT https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-using-Color-imageCLASS-MF8580Cdw/m-p/111637#M1040 jcampbell316 2014-08-25T16:55:31Z https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-using-Color-imageCLASS-MF8580Cdw/m-p/112337#M1042 <P>Hi jcampbell316.</P><P>&nbsp;</P><P>So that I can better assist you, how is the printer connected?&nbsp; Is it connected with a USB cable directly to the printer, with an Ethernet cable to a router, or wirelessly over the network?&nbsp;</P><P>&nbsp;</P><P>I look forward to your reply.&nbsp; Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).</P> Fri, 29 Aug 2014 00:44:29 GMT https://community.usa.canon.com/t5/Office-Printers/Can-t-scan-using-Color-imageCLASS-MF8580Cdw/m-p/112337#M1042 Patrice 2014-08-29T00:44:29Z