topic Re: MF733CDW Magenta Dots Down Right Side of Paper in Office Printers

MF733CDW Magenta Dots Down Right Side of Paper

blew77 — Wed, 08 Jan 2020 18:22:35 GMT

I have the same issue as in this thread:

https://community.usa.canon.com/t5/Office-Printers/MF733cdw-Dots-down-the-left-side-of-the-paper/m-p/241744#M7249

Except my is occuring down the right side of the paper. I tried the solutions offered in the other thread (shaking the toner, running cleaning routines on the fixer) and none of them helped. Could it just be a defective toner cartridge?

Re: MF733CDW Magenta Dots Down Right Side of Paper

Darius — Fri, 10 Jan 2020 19:23:36 GMT

Hi blew77.

If you haven't yet done so, try also cleaning the transfer belt.

If that doesn't correct the problem, then please contact us using the numbers and information at http://Canon.us/ContactLI

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