Maxify MB2320 will not boot after Power Outage

johnnyd — Wed, 08 Jan 2020 22:42:21 GMT

We recently had a power outage due to strong winds.

Of course all our electric clocks have to be reset, but our Maxify MB2320 will now not start up/boot. When we push the power button, the light lights and the warning light (looks like a lighting icon inside a triangle) also lights. There is no messgaes or information on the printer's screen.

Does anyone now how to resolve this situation or do we need to take the printer in for service?

Re: Maxify MB2320 will not boot after Power Outage

Patrick — Fri, 10 Jan 2020 19:13:03 GMT

Hi johnnyd,

Please disconnect the power cord and plug it directly into a different wall outlet, without a surge protector or power strip.

If your MAXIFY MB2320 still does not power on, your MAXIFY MB2320 would require service.

You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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Maxify MB2320 will not boot after Power Outage

Re: Maxify MB2320 will not boot after Power Outage