https://community.usa.canon.com/t5/Office-Printers/Imageclass-D420-multipurpose-tray-to-make-copies/m-p/110165#M1007 <P>Tried using Imageclass D420 multipurpose tray to make copy and all it does is feed paper through without making a copy. &nbsp;</P><P>&nbsp;</P><P>Is there some secret to making copies using multipurpose feed?</P> Fri, 15 Aug 2014 21:37:31 GMT pumpman800 2014-08-15T21:37:31Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-D420-multipurpose-tray-to-make-copies/m-p/110165#M1007 <P>Tried using Imageclass D420 multipurpose tray to make copy and all it does is feed paper through without making a copy. &nbsp;</P><P>&nbsp;</P><P>Is there some secret to making copies using multipurpose feed?</P> Fri, 15 Aug 2014 21:37:31 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-D420-multipurpose-tray-to-make-copies/m-p/110165#M1007 pumpman800 2014-08-15T21:37:31Z https://community.usa.canon.com/t5/Office-Printers/Imageclass-D420-multipurpose-tray-to-make-copies/m-p/110503#M1008 <P>Hi pumpman800.</P><P>&nbsp;</P><P>So that I can better assist you, what type of paper are you using in the multipurpose tray of the imageCLASS D420?&nbsp; Also, do you experience blank copies from the&nbsp;bottom cassette tray?</P><P>&nbsp;</P><P>I look forward to your reply.&nbsp; Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).</P> Mon, 18 Aug 2014 14:11:08 GMT https://community.usa.canon.com/t5/Office-Printers/Imageclass-D420-multipurpose-tray-to-make-copies/m-p/110503#M1008 Patrice 2014-08-18T14:11:08Z