topic Print queue always empty - Ivy Mini Printer in Mobile & Compact Printers

Print queue always empty - Ivy Mini Printer

gray45 — Mon, 15 Jan 2024 21:28:23 GMT

Every time I try to print a photo it says "The print queue is empty". We have tried loading different paper, uninstalled the app, reset the printer, but nothing works. It worked fine until today. It was a Christmas gift for my daughter. Ivy mini printer. Any suggestions????

Re: Print queue always empty - Ivy Mini Printer

Danny — Tue, 16 Jan 2024 14:33:16 GMT

Thanks for joining the conversation, gray45!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: Print queue always empty - Ivy Mini Printer

gray45 — Tue, 16 Jan 2024 17:40:09 GMT

Thank you.

It is an Android. Samsung.

It worked fine up until yesterday.

Re: Print queue always empty - Ivy Mini Printer

Richuk1968 — Sun, 21 Jan 2024 20:45:03 GMT

Same problem, using Samsung. Any solution?

Re: Print queue always empty - Ivy Mini Printer

Richuk1968 — Sat, 03 Feb 2024 01:38:58 GMT

Any update in this ?? Tried another samsung phone (android) and it worked ok. But not working with original phone (android system is fully updated)

Re: Print queue always empty - Ivy Mini Printer

dhaylingjr — Mon, 30 Dec 2024 03:24:17 GMT

I’m having the same problem with my iPhone and iPad. They both are running iOS 18.2