topic Re: SELPHY CP1500 trouble setting up app, box missing items in Mobile & Compact Printers

SELPHY CP1500 trouble setting up app, box missing items

chrisadim — Fri, 10 Nov 2023 15:35:43 GMT

I am trying to setup the photo printer (CP1500) and when I download the app to my phone (Android version 8.0.0) I don't get the page to choose the printer I am trying to connect to. I think that the printer was already used because the box didn't include the manual and the 5 printing papers.

Re: SELPHY CP1500 trouble setting up app, box missing items

Patrick — Thu, 16 Nov 2023 19:56:38 GMT

Hi chrisadim,

To use your SELPHY CP1500 with your phone, please first connect your SELPHY CP1500 to your Wi-Fi.

Please follow the steps provided in the linked article below to connect your SELPHY CP1500 to your Wi-Fi:

https://support.usa.canon.com/kb/index?page=content&id=ART180909

Re: SELPHY CP1500 trouble setting up app, box missing items

chrisadim — Fri, 17 Nov 2023 07:23:22 GMT

I managed to connect it once. It's either the app or the device that has connectivity issues.

Re: SELPHY CP1500 trouble setting up app, box missing items

ArthurJ — Wed, 13 Dec 2023 18:56:05 GMT

Hi,

Do an error appear when you try to print from the app?

We look forward to your reply.