topic Re: Pixma TR150 printer won't recognize black ink cartridge in Mobile & Compact Printers

Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Sun, 28 Aug 2022 01:01:34 GMT

My Pixma TR150 printer has worked fine for the last couple years. I had been printing with it prior to leaving on vacation. When I returned, I had to change the black cartridge and now the printer prints only with the color cartridge. Anything that is black on my page won't print. I have changed to a different ink cartridge, done a nozzle check, a cleaning and a deep cleaning, and tried to align the printer head. I received error code 2500 on the print head alignment--resolving the code only tells me things I've already tried. I cannot manually align it because it won't print the black ink.

I don't have official Canon ink but the ones I've been using have worked perfectly in the past. I even tried a different one than what I had used prior, with the same problem.

Any ideas? Thanks!

Re: Pixma TR150 printer won't recognize black ink cartridge

bradthetechnut — Sun, 28 Aug 2022 18:38:14 GMT

Make sure printer ink cartridge contacts are still clean.

If using refurb ink cartridge, try Canon.

A couple of years ago, my Canon PIXMA MP495 wouldn't recognize any ink cartridges anymore. Troubleshooted the heck out of it, no go. Couldn't only get it to recognize black.

Re: Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Sun, 28 Aug 2022 21:19:47 GMT

Thanks! I have a Canon cartridge on order and will try it.

Re: Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Thu, 01 Sep 2022 01:31:45 GMT

I put in the official Canon black ink cartridge and it still wouldn't print black. I removed the print head (after doing everything else such as deep cleaning and trying the print head alignment, which failed) and the black looked quite clogged so I cleaned it carefully with alcohol and a swab. It still will not print the black. I'm so frustrated.

Re: Pixma TR150 printer won't recognize black ink cartridge

bradthetechnut — Thu, 01 Sep 2022 01:55:13 GMT

Shoot. Good troubleshooting though. I only have a couple of other ideas:

Google your subject line. It gave me ideas, but links might get edited if it's not Canon links. First article that comes up may be applicable.
1-800-OK-CANON

Re: Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Thu, 01 Sep 2022 02:33:12 GMT

Thanks, Brad. I tried to Google my topic but only see articles I've already accessed and they don't tell me anything different than what I've done. I even replaced the print head and it still won't print the black ink. I will need to contact Canon service. Thanks for your help.

Re: Pixma TR150 printer won't recognize black ink cartridge

bradthetechnut — Thu, 01 Sep 2022 03:03:43 GMT

If you have a Canon account, you should be able to access support that way too.

Re: Pixma TR150 printer won't recognize black ink cartridge

donna3 — Wed, 02 Aug 2023 17:49:24 GMT

Hi, been trying to troubleshoot the exact same problem and have also tried everything that you have done (including a new print head). Nothing fixes it! Did you get results from Canon? This printer is only 18 months old and I am totally frustrated. It shows that I have a full Canon Black cartridge but it will not print no matter what!!

Re: Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Wed, 09 Aug 2023 22:40:47 GMT

Hi Donna. I had this issue come back again after finally getting things to work. I started using non-Canon ink and that did a number on my print head. Had to order a new head and now only use Canon ink. I was told Canon puts something in their ink so it won’t clog print heads. Haven’t had trouble since doing that.

Re: Pixma TR150 printer won't recognize black ink cartridge

ljsheffer — Wed, 09 Aug 2023 22:42:03 GMT

And no, Canon was no help. I got help from a local print repair place.