topic Re: Ivy 2 mini printer not working in Mobile & Compact Printers

Ivy 2 mini printer not working

cherubvice — Sun, 02 Apr 2023 23:02:12 GMT

I don't know if this is the right category but I'm very frustrated. My Canon Ivy 2 mini printer is not printing. Doesn't matter if I reset. I put a new packet in and the blue paper printed out, it says it's connected to my phone but when I try to print anything nothing at all happens.

What can I do?

Re: Ivy 2 mini printer not working

ArthurJ — Tue, 04 Apr 2023 14:55:51 GMT

Hi,

Since the normal maintenance did not resolve the issue, I recommended reaching out to our support team so we can troubleshoot this issue in real time. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: Ivy 2 mini printer not working

DulceCarreno — Wed, 01 Jan 2025 23:16:21 GMT

Hi, I am having the same issue. Van tou please help me

Re: Ivy 2 mini printer not working

Patrick — Thu, 02 Jan 2025 21:45:04 GMT

Hi DulceCarreno,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your IVY printer and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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