Not printing

Connie365 — Fri, 18 Feb 2022 19:06:10 GMT

My Selphy CP1300 suddenly won’t print. It pulls a page all the way through and discards it in the back, then pulls another sheet halfway through. Then it pops up an error message that there is no paper/cartridge. I have to turn it off then back on to clear the paper. I have tried 10 times!

Re: Not printing

ArthurJ — Fri, 25 Feb 2022 19:20:32 GMT

Hi,

It appears that your CP1300 would require service. To obtain service for your IVY printer, please log in to your My Canon Account:

https://mycanon.usa.canon.com/signin

Once logged in, click on your IVY Printer

Click on the Product Support button

Scroll to the bottom and click on the Start Repair button

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

topic Re: Not printing in Mobile & Compact Printers

Not printing

Re: Not printing