Canon Selphy CP900 I cannot switch off and it does not go past Canon screen

HansWieland — Sat, 25 Jun 2022 18:34:20 GMT

After a break I plugged in my Selphy CP900 and pressed the on button, all that shows is the Canon screen. I cannot switch off without unplugging.

Please help.

Hans

Re: Canon Selphy CP900 I cannot switch off and it does not go past Canon screen

ArthurJ — Thu, 30 Jun 2022 20:13:43 GMT

Hi,

Your CP900 has experienced an internal hardware failure and would need to be replaced.

You do qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.

topic Canon Selphy CP900 I cannot switch off and it does not go past Canon screen in Mobile & Compact Printers

Canon Selphy CP900 I cannot switch off and it does not go past Canon screen

Re: Canon Selphy CP900 I cannot switch off and it does not go past Canon screen