Brand new Ivy not working, app says photo queue is empty

Lisafrank — Wed, 26 Aug 2026 18:50:37 GMT

I have only had my cannon mini photo printer ivy 2 for two days. I used it yesterday with no problems! Went to print photos today and it just keeps saying photo queue empty. I have deleted the app and reinstalled, cleared the cache, turned off the printer, made sure it was fully charged, restarted my phone (a Google pixel 9 pro) and every other tip and trick I could find online to no avail, it simply will not work! What else can I do?

Re: Brand new Ivy not working, app says photo queue is empty

ArthurJ — Fri, 28 Aug 2026 18:35:59 GMT

Hi,

Based on this type of issue,I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
The real time feedback of a live technical support call would be very beneficial in this case.

We look forward to hearing from you.

topic Brand new Ivy not working, app says photo queue is empty in Mobile & Compact Printers

Brand new Ivy not working, app says photo queue is empty

Re: Brand new Ivy not working, app says photo queue is empty