topic Re: SELPHY CP1500 issue: single line on the top of the photo in Mobile & Compact Printers

SELPHY CP1500 issue: single line on the top of the photo

AlekseiNikon — Wed, 26 Nov 2025 19:19:18 GMT

Hi there.
I recently bought CP1500. After printing about 10-15 photos I mentioned a single line on the top of all photos.
That line appears after 2-nd layer of printing, always in the same place. Is it technical feature, not really issue?
That effect is really annoying in dark areas of the photo.

Re: SELPHY CP1500 issue: single line on the top of the photo

ArthurJ — Fri, 28 Nov 2025 22:01:31 GMT

Hi,

Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: SELPHY CP1500 issue: single line on the top of the photo

AlekseiNikon — Mon, 01 Dec 2025 11:02:36 GMT

Arthur,

Thank you so much. Unfortunately, I'm not from USA. I will try reaching out with my local dealer to fix the issue.
I'll contact you later and tell you about the results