SELPHY CP910 screen shows SELPHY logo and then powers off

Ladyp63 — Fri, 15 Aug 2025 18:29:27 GMT

I am having the issue when I click on the power button, it shows the canon sign then it shows Selphy, makes the noise like printing, then powers off. How can I fix it?

Re: SELPHY CP910 - freeze at home screen

ArthurJ — Fri, 15 Aug 2025 18:27:32 GMT

Hi,

This is a hardware issue and the printer would require service.

If the printer is in its 1-year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

You can take advantage of this offer by calling the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic SELPHY CP910 screen shows SELPHY logo and then powers off in Mobile & Compact Printers

SELPHY CP910 screen shows SELPHY logo and then powers off

Re: SELPHY CP910 - freeze at home screen