CP1500 - Photos are splotchy.

SandimcasaHB — Fri, 01 Aug 2025 20:11:57 GMT

I have changed the ink cartridge, paper and I still get splotchy pictures. Not sure if it is a setting that isnt correct. This only started happening and its a new printer. I replaced my CP1300 in January this year. HELP!

Re: CP1500 - Photos are splotchy.

Patrick — Tue, 05 Aug 2025 19:54:42 GMT

Hi SandimcasaHB,

First, please check the following:

Confirm that the ink sheet and paper are free of dirt or dust.
Confirm that the inside of your SELPHY CP1500 is free of dust (more information here).
Confirm that no condensation has formed on your SELPHY CP1500 (more information here).
Confirm that your SELPHY CP1500 is away from sources of electromagnetic waves or strong magnetic fields.

If the issue persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your SELPHY CP1500 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

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CP1500 - Photos are splotchy.

Re: CP1500 - Photos are splotchy.