https://community.usa.canon.com/t5/Mobile-Compact-Printers/SELPHY-CP1500-says-paper-and-ink-cassette-sizes-are-incorrect/m-p/550883#M1705 <P>Hi&nbsp;<SPAN>MSBeachcomber,</SPAN></P> <P><SPAN>Please try printing an image with your SELPHY CP1500 using the SELPHY Photo Layout app.</SPAN></P> <P><SPAN>If you do not have this app installed, it is available from Apple's App Store and the Google Play Store:</SPAN></P> <P><A href="https://apps.apple.com/us/app/selphy-photo-layout/id1349015402" target="_blank" rel="noopener"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="app_store.jpg" style="width: 208px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67115i46C5F9CF795491FD/image-size/large?v=v2&amp;px=999" role="button" title="app_store.jpg" alt="app_store.jpg" /></span></A>&nbsp;&nbsp;<A href="https://play.google.com/store/apps/details?id=jp.co.canon.ic.photolayout&amp;hl=en_US" target="_blank" rel="noopener"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="play_store.jpg" style="width: 203px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67116iBDA42746134DAE50/image-size/large?v=v2&amp;px=999" role="button" title="play_store.jpg" alt="play_store.jpg" /></span></A></P> <P>Once installed, please make sure that the SELPHY CP1500 is selected and the correct and then attempt to print:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="img01.jpg" style="width: 292px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62429iE5155CD7CF8FFE67/image-size/large?v=v2&amp;px=999" role="button" title="img01.jpg" alt="img01.jpg" /></span>&nbsp;&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="img02.jpg" style="width: 292px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62430i1DECA8116FDE4843/image-size/large?v=v2&amp;px=999" role="button" title="img02.jpg" alt="img02.jpg" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</P> Tue, 27 May 2025 17:50:32 GMT Patrick 2025-05-27T17:50:32Z https://community.usa.canon.com/t5/Mobile-Compact-Printers/SELPHY-CP1500-says-paper-and-ink-cassette-sizes-are-incorrect/m-p/550372#M1703 <P>I recently purchased a Cannon Selphy CP1500. I tried to print a photo and received this message:&nbsp; Paper &amp; Ink Cassette Sizes are incorrect.&nbsp; ???? I used the paper and ink cassettes that came with the printer. How/what do I do now?&nbsp;&nbsp;</P> Sat, 24 May 2025 18:28:55 GMT https://community.usa.canon.com/t5/Mobile-Compact-Printers/SELPHY-CP1500-says-paper-and-ink-cassette-sizes-are-incorrect/m-p/550372#M1703 MSBeachcomber 2025-05-24T18:28:55Z https://community.usa.canon.com/t5/Mobile-Compact-Printers/SELPHY-CP1500-says-paper-and-ink-cassette-sizes-are-incorrect/m-p/550883#M1705 <P>Hi&nbsp;<SPAN>MSBeachcomber,</SPAN></P> <P><SPAN>Please try printing an image with your SELPHY CP1500 using the SELPHY Photo Layout app.</SPAN></P> <P><SPAN>If you do not have this app installed, it is available from Apple's App Store and the Google Play Store:</SPAN></P> <P><A href="https://apps.apple.com/us/app/selphy-photo-layout/id1349015402" target="_blank" rel="noopener"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="app_store.jpg" style="width: 208px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67115i46C5F9CF795491FD/image-size/large?v=v2&amp;px=999" role="button" title="app_store.jpg" alt="app_store.jpg" /></span></A>&nbsp;&nbsp;<A href="https://play.google.com/store/apps/details?id=jp.co.canon.ic.photolayout&amp;hl=en_US" target="_blank" rel="noopener"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="play_store.jpg" style="width: 203px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/67116iBDA42746134DAE50/image-size/large?v=v2&amp;px=999" role="button" title="play_store.jpg" alt="play_store.jpg" /></span></A></P> <P>Once installed, please make sure that the SELPHY CP1500 is selected and the correct and then attempt to print:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="img01.jpg" style="width: 292px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62429iE5155CD7CF8FFE67/image-size/large?v=v2&amp;px=999" role="button" title="img01.jpg" alt="img01.jpg" /></span>&nbsp;&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="img02.jpg" style="width: 292px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/62430i1DECA8116FDE4843/image-size/large?v=v2&amp;px=999" role="button" title="img02.jpg" alt="img02.jpg" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Did this answer your question? If so, please click the <STRONG>Accept as Solution</STRONG> button below so that others may find the answer as well.</P> Tue, 27 May 2025 17:50:32 GMT https://community.usa.canon.com/t5/Mobile-Compact-Printers/SELPHY-CP1500-says-paper-and-ink-cassette-sizes-are-incorrect/m-p/550883#M1705 Patrick 2025-05-27T17:50:32Z