SELPHY CP910 - Stuck on start screen

BarbB11 — Mon, 31 Mar 2025 11:56:58 GMT

My selphy cp910 just stopped working. The on off button turns the screen on but will not turn it off or go to the next screen.

Re: SELPHY CP910 - Stuck on start screen

Patrick — Tue, 01 Apr 2025 18:47:56 GMT

Hi BarbB11,

Please try connecting your SELPHY CP910 directly to a different wall outlet without a surge protector/power strip and then turning it on.

If the issue persists, your SELPHY CP910 would require service. To obtain service, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on Service & Support on the left side of your My Canon account.

On the next page, click on the red Get Service & Support button to the right of your SELPHY CP910.

Then on the page that appears, scroll down and click on the Start Repair button.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

topic Re: SELPHY CP910 - Stuck on start screen in Mobile & Compact Printers

SELPHY CP910 - Stuck on start screen

Re: SELPHY CP910 - Stuck on start screen