topic Re: New ink cartridges constantly say it’s empty in Mobile & Compact Printers

New ink cartridges constantly say it’s empty

Heintzemanc — Mon, 16 Dec 2024 21:35:23 GMT

I bought this product back in September 2024. I have used it literally twice and printed 3 photos total. After the second time use trying to print a 4th photo the ink film became jammed. Was able to clear the jam but since then every single new ink cartridge that’s been placed which are all canon it will say it’s empty and to replace. Had anyone else had this problem? This is an expensive piece of equipment for it not to work 3 months later…

Re: New ink cartridges constantly say it’s empty

Danny — Tue, 17 Dec 2024 15:15:34 GMT

Thanks for joining the conversation, Heintzemanc!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!