Selphy Square QX10 Firmware Update issue

paytonvogt — Fri, 12 Jan 2024 16:30:12 GMT

I tried to print something the other day and the mobile app couldn't connect to the printer because a firmware update was needed. I downloaded the update but an error message popped up saying it couldn't proceed because the battery was low. I fully charged the printer and I went to download the update but it still told me the battery was too low. I've tried to update it multiple times and it tells me the battery is too low every time but I know it's fully charged. I also cannot update it while it's plugged in.

Re: Selphy Square QX10 Firmware Update issue

ArthurJ — Tue, 23 Jan 2024 13:17:15 GMT

Hi,

Based on this type of issue, I recommend you reach out to Canon support. Our team will be able to assist you in real time with this matter. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you

topic Re: Selphy Square QX10 Firmware Update issue in Mobile & Compact Printers

Selphy Square QX10 Firmware Update issue

Re: Selphy Square QX10 Firmware Update issue