https://community.usa.canon.com/t5/Mobile-Compact-Printers/Selphy-Square-QX10-Factory-Reset/m-p/356021#M1 <P>I have a QX10 and it used to work great and I loved it. &nbsp;Then I got an iPhone 12 with the newer OS and the Selphy app was locked out of the keychain and just wouldn't talk to the printer. &nbsp;This made the printer much less useful since there's no other way to print...</P><P>&nbsp;</P><P>I had a call over the summer with a very nice Canon service rep. &nbsp;Ultimately we found out it was an Apple problem, not letting the app access the keychain. &nbsp;So I have waited for Apple to fix this.</P><P>&nbsp;</P><P>Tonight with the new iOS update freshly installed it looks like it isn't making that same error, but I still can't connect. &nbsp;</P><P>&nbsp;</P><P>During my call with the rep, he told me how to do a factory reset on the QX10, which I'd like to try again. &nbsp;I wrote the instructions down but of course I can't find them. &nbsp;Can anyone remind me of the button sequence and timing? &nbsp;It's been forever since I could use this thing and I really want it to work again.</P><P>&nbsp;</P><P>Thank you!</P> Sat, 20 Nov 2021 03:01:00 GMT mcostolo 2021-11-20T03:01:00Z https://community.usa.canon.com/t5/Mobile-Compact-Printers/Selphy-Square-QX10-Factory-Reset/m-p/356021#M1 <P>I have a QX10 and it used to work great and I loved it. &nbsp;Then I got an iPhone 12 with the newer OS and the Selphy app was locked out of the keychain and just wouldn't talk to the printer. &nbsp;This made the printer much less useful since there's no other way to print...</P><P>&nbsp;</P><P>I had a call over the summer with a very nice Canon service rep. &nbsp;Ultimately we found out it was an Apple problem, not letting the app access the keychain. &nbsp;So I have waited for Apple to fix this.</P><P>&nbsp;</P><P>Tonight with the new iOS update freshly installed it looks like it isn't making that same error, but I still can't connect. &nbsp;</P><P>&nbsp;</P><P>During my call with the rep, he told me how to do a factory reset on the QX10, which I'd like to try again. &nbsp;I wrote the instructions down but of course I can't find them. &nbsp;Can anyone remind me of the button sequence and timing? &nbsp;It's been forever since I could use this thing and I really want it to work again.</P><P>&nbsp;</P><P>Thank you!</P> Sat, 20 Nov 2021 03:01:00 GMT https://community.usa.canon.com/t5/Mobile-Compact-Printers/Selphy-Square-QX10-Factory-Reset/m-p/356021#M1 mcostolo 2021-11-20T03:01:00Z