topic Re: 403 ERROR The request could not be satisfied. Request blocked. in General Discussion

MyCanon: 403 ERROR The request could not be satisfied. Request blocked.

Canonical99 — Wed, 15 Jul 2026 12:35:26 GMT

When trying to log in to MyCanon [ https://www.usa.canon.com/sign-in/register ] I click on the [sign in] button and get this error message (it repeats):

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)

Re: 403 ERROR The request could not be satisfied. Request blocked.

March411 — Tue, 14 Jul 2026 21:10:37 GMT

I just tested the URL provided in Firefox and the registration page opened. Do you run a VPN or other software locally that may be interrupting the request? What browser are you using.

Re: 403 ERROR The request could not be satisfied. Request blocked.

Canonical99 — Wed, 15 Jul 2026 07:07:39 GMT

I am using Chrome on a Chromebook Plus. I forgot I had recently signed up for NordVPN and was using it via their Chrome extension. I made a VPN exception for MyId.canon and canon.com and was able to get through. Thanks!

Re: 403 ERROR The request could not be satisfied. Request blocked.

March411 — Wed, 15 Jul 2026 12:02:29 GMT

Excellent, glad we got it resolved.