topic Re: Needing to talk with a Canon support person on the weekend in General Discussion

Needing to talk with a Canon support person on the weekend

SusieQLuv2day — Sat, 02 May 2026 14:29:39 GMT

I am trying to reach someone at Canon today but support seems to be only available Monday-Friday. I have a large equipment order that was scheduled to arrive yesterday but Fedex didn’t deliver. They won’t deliver it today or let me pick it up without Canon calling them to authorize the change.

Re: Needing to talk with a Canon support person on the weekend

SamanthaW — Sat, 02 May 2026 15:51:08 GMT

Hello!

The Canon Community isn't intended for immediate assistance from Canon USA, but rather for other Canon users to chime in and help if they have the answers. As for sales orders, that is something only the Sales Team can assist with, as they are the only ones who have access to the ordering system. Sales will be open first thing Monday at 9am EST at 1-800-385-2155.