topic Re: Question on order price change in General Discussion

Question on order price change

Neonboy88 — Thu, 25 Sep 2025 12:22:50 GMT

I purchased a refurbished canon kit SKU: 6052CB01 Sunday morning which is out for delivery today. I noticed the same kit is now 180.00 cheaper then what I paid for it. Can I refuse this shipment with out paying any shipping or restocking fees and get a full refund or will canon customer service help me out in this situation? It’s kind of deceptive when canon says last day to save and then lowers the price even more.

Thank you

Re: Question on order

jrhoffman75 — Thu, 25 Sep 2025 12:20:17 GMT

@Neonboy88 wrote:

I purchased a refurbished canon kit SKU: 6052CB01 Sunday morning which is out for delivery today. I noticed the same kit is now 180.00 cheaper then what I paid for it. Can I refuse this shipment with out paying any shipping or restocking fees and get a full refund or will canon customer service help me out in this situation? It’s kind of deceptive when canon says last day to save and then lowers the price even more.

Thank you

You need to call the Canon customer line directly.

Re: Question on order price change

shadowsports — Thu, 25 Sep 2025 12:31:06 GMT

Greetings,

I agree with jrhoffman75. Give the Canon sales team a call. 1-800-385-2155. I'm sure they'll be willing to work with you on a price adjustment. 🙂

Re: Question on order price change

Neonboy88 — Thu, 25 Sep 2025 14:43:07 GMT

Thank you I spoke to canon customer service who will refund the 180 difference.

Re: Question on order price change

stevet1 — Thu, 25 Sep 2025 15:28:07 GMT

Wow.

Now THAT is customer service.

Steve Thomas