topic Re: Has Canon ended the Toner Recycling pre-paid labels? in General Discussion

Has Canon ended the Toner Recycling pre-paid labels?

jeitrem — Tue, 22 Jul 2025 22:38:20 GMT

I've been trying to get a shipping label to return my empty cartridges for many months. I get the same error every time.

“The application has encountered an unknown error. Please try again in a few minutes!”

I have used this program many times in the past, and I'm wondering if this is going to get fixed or if this is Canon's way of ending the program. I have so many saved up and it would be a shame to toss them in the dumpster.

Re: Has Canon ended the Toner Recycling pre-paid labels?

shadowsports — Wed, 23 Jul 2025 01:53:37 GMT

Greetings,

This is what I found.

Laser Toner Recycling | Canon U.S.A., Inc. https://share.google/uPsz4dOUD1xV9rzLC

Re: Has Canon ended the Toner Recycling pre-paid labels?

jeitrem — Fri, 25 Jul 2025 01:03:55 GMT

Yes, that is the page that gives the error when trying to get a shipping label. There doesn't appear to be a solution to this problem.

Re: Has Canon ended the Toner Recycling pre-paid labels?

shadowsports — Fri, 25 Jul 2025 01:28:37 GMT

Hi,

Our Costco, Office Depot and Best Buy all take spent toner cartridges. There's a giant bin right inside the door at these locations near my home.