https://community.usa.canon.com/t5/General-Discussion/Your-Representatives-Don-t-Write-or-Call-Back/m-p/543913#M37841 <P>Hi. I'm totally perplexed here. I spent a ton of time on the phone with your representatives. You had to replace my printer (twice!). You set up a case# and asked me to reply with information. I have replied. Never heard back. I have written three times in total, with my case number, and no one is responding to me.&nbsp;</P><P>Also, my colleague ordered FOUR Prograf 1100's for her Community College print lab. Three of the printers are having the same problem as mine.&nbsp;</P><P>So, clearly Canon is having a major issue here. But they are not owning up to it. I hope someone will respond. This is highly unprofessional and bad business practices.</P> Wed, 09 Apr 2025 22:37:28 GMT HOTSTONEHIKING 2025-04-09T22:37:28Z https://community.usa.canon.com/t5/General-Discussion/Your-Representatives-Don-t-Write-or-Call-Back/m-p/543913#M37841 <P>Hi. I'm totally perplexed here. I spent a ton of time on the phone with your representatives. You had to replace my printer (twice!). You set up a case# and asked me to reply with information. I have replied. Never heard back. I have written three times in total, with my case number, and no one is responding to me.&nbsp;</P><P>Also, my colleague ordered FOUR Prograf 1100's for her Community College print lab. Three of the printers are having the same problem as mine.&nbsp;</P><P>So, clearly Canon is having a major issue here. But they are not owning up to it. I hope someone will respond. This is highly unprofessional and bad business practices.</P> Wed, 09 Apr 2025 22:37:28 GMT https://community.usa.canon.com/t5/General-Discussion/Your-Representatives-Don-t-Write-or-Call-Back/m-p/543913#M37841 HOTSTONEHIKING 2025-04-09T22:37:28Z