topic Re: Canon USA Website down? in General Discussion

Canon USA Website down?

JamesHarvey — Thu, 10 Apr 2025 05:16:46 GMT

Trying to look up some lens specs tonight & the website keeps giving me "access denied" errors on what should be very public areas. 4/9/25 @2216

Re: Canon USA Website down?

jrhoffman75 — Thu, 10 Apr 2025 10:25:34 GMT

No trouble this AM. Maybe clear browser history if you are still getting an error.

Re: Canon USA Website down?

Azan — Thu, 10 Apr 2025 16:10:21 GMT

I am also getting this error. It's been a few days. however, if i go back on tomorrow it will work for a few but then will default back to giving access denied errors again. To the point where I can't even order what I want.

Re: Canon USA Website down?

SamanthaW — Thu, 10 Apr 2025 16:12:31 GMT

Hi there!

Everything looks good on my end on work and personal devices. Can you try clearing your cache and cookies and try again? If you keep getting errors, please snag the exact link you're looking at so we can dive deeper!

Thanks for the assist!

Re: Canon USA Website down?

Azan — Thu, 10 Apr 2025 16:22:50 GMT

im getting the same errors here is the link

Access Denied

You don't have permission to access "http://www.usa.canon.com/" on this server.

Reference #18.c7292117.1744302100.3ab5cc75

https://errors.edgesuite.net/18.c7292117.1744302100.3ab5cc75

Re: Canon USA Website down?

jrhoffman75 — Thu, 10 Apr 2025 16:51:01 GMT

@Azan wrote:

im getting the same errors here is the link

Access Denied

You don't have permission to access "http://www.usa.canon.com/" on this server.

Reference #18.c7292117.1744302100.3ab5cc75

https://errors.edgesuite.net/18.c7292117.1744302100.3ab5cc75

Here is what I get when I just clicked your link at 12:49PM:

Could be a local problem with your computer or web access.

Re: Canon USA Website down?

Azan — Thu, 10 Apr 2025 17:01:23 GMT

It's working now.

if you look at your orders and come back to the page I get that error.

Thats why when this happens, I wait for a long time or just come back the next day.

Thanks for checking.

Re: Canon USA Website down?

Azan — Thu, 10 Apr 2025 17:04:37 GMT

I guess I spoke to fast

Re: Canon USA Website down?

JamesHarvey — Fri, 11 Apr 2025 01:51:02 GMT

Yep, still there Thursday 4/10/25.

Re: Canon USA Website down?

JamesHarvey — Fri, 11 Apr 2025 01:57:19 GMT

So I cleared the cache in Firefox, googled Canon USA, hit the lead link &

Weird!