topic Re: Very Upset with the Pixma plan!!!!!!! in General Discussion

Very Upset with the Pixma plan!!!!!!! Charged for prints that didn't happen

twlegal2024 — Sat, 04 Jan 2025 15:21:16 GMT

Hello everyone. I am new to this but I would like to find out if this has happened to anyone else. I was just recently billed $88 for my Pixma Plan saying that I had printed over 800 pages. I find this to be a little on the incredible side when in fact I had not printed anything at all for that month because my computer was down. I just got it back the other day and I get this email about the $88. Has this happened to anyone else??????

Re: Very Upset with the Pixma plan!!!!!!!

Danny — Sat, 04 Jan 2025 15:20:39 GMT

We can absolutely understand your concern, twlegal2024, and we recommend giving our sales team a call so that we can figure out what happened and how to resolve this. You can reach them Monday through Friday at 1-800-385-2155.

Hope to talk to you soon!

Re: Very Upset with the Pixma plan!!!!!!!

twlegal2024 — Sat, 04 Jan 2025 15:27:36 GMT

Believe me I am going to call them first thing monday.