https://community.usa.canon.com/t5/General-Discussion/Canon-Binocular-12X36-IS-II-lens-fell-off-after-repair/m-p/506925#M33166 <P>I have a Canon Binocular 12X36 IS II that my husband bought me years ago. I sent them in for repairs in 2021 and when they were returned the lens ends were loose. I thought that was how they should be and didn't report it until the end fell off of one of this this spring. When I sent them in for repairs I was quoted over $700 in repairs. The original cost of these was not that much! They returned these to me, as I wasn't going to pay more for them than I paid initially. I have no idea what options I have now to fix these or to recycle them.&nbsp;</P><P>Very frustrated with lousy service. Love the binoculars, but the service, not so much.</P> Fri, 18 Oct 2024 12:41:31 GMT lapeltz 2024-10-18T12:41:31Z https://community.usa.canon.com/t5/General-Discussion/Canon-Binocular-12X36-IS-II-lens-fell-off-after-repair/m-p/506925#M33166 <P>I have a Canon Binocular 12X36 IS II that my husband bought me years ago. I sent them in for repairs in 2021 and when they were returned the lens ends were loose. I thought that was how they should be and didn't report it until the end fell off of one of this this spring. When I sent them in for repairs I was quoted over $700 in repairs. The original cost of these was not that much! They returned these to me, as I wasn't going to pay more for them than I paid initially. I have no idea what options I have now to fix these or to recycle them.&nbsp;</P><P>Very frustrated with lousy service. Love the binoculars, but the service, not so much.</P> Fri, 18 Oct 2024 12:41:31 GMT https://community.usa.canon.com/t5/General-Discussion/Canon-Binocular-12X36-IS-II-lens-fell-off-after-repair/m-p/506925#M33166 lapeltz 2024-10-18T12:41:31Z