topic Re: Moving/Merging EU to USA account in General Discussion

Moving/Merging EU to USA account

IMCustoms — Mon, 17 Jul 2023 14:05:05 GMT

Hi all,

I've just moved from EU to USA.. Is there a way for me to move/merge my https://www.canon-europe.com/ account to the https://www.usa.canon.com/ ?

Thanks!

Re: Moving/Merging EU to USA account

shadowsports — Mon, 17 Jul 2023 14:16:33 GMT

Greetings,

If this is possible, it's not something you can do. It would have to be done by Canon. Start by contacting the sales team.

Re: Moving/Merging EU to USA account

Stephen — Mon, 17 Jul 2023 14:54:11 GMT

Canon Europe & Canon USA use different databases, so, unfortunately, you'd need to re-register your gear under your newly created Canon USA My Canon Account.

Re: Moving/Merging EU to USA account

Twenty7eventh — Wed, 11 Sep 2024 19:16:16 GMT

What if the gear says not intended for sale in the united states and not eligible for registration or support? How would you fix that?