topic Re: Can't Register for Canon Forums in General Discussion

Can't Register for Canon Forums

Viewdoo — Sun, 20 Dec 2020 22:10:28 GMT

I tried fruitlessly to Register for the Canon Forums...

But after each attempt, I got a red error message claiming I failed to complete the CAPTCHA Code.

However, the CAPTCHA Code NEVER appears--even after trying with different browsers.

Re: Can't Register for Canon Forums

Mike — Mon, 21 Dec 2020 05:03:35 GMT

According to our records, you've already registered and your public profile shows the following info:

Name	** **
Date Registered	//****

Re: Can't Register for Canon Forums

Viewdoo — Sun, 20 Dec 2020 23:58:58 GMT

Thank you.

But please delete your response 9and my post).

Don't want my actual namee getting posted.

Re: Can't Register for Canon Forums

Viewdoo — Mon, 21 Dec 2020 00:10:06 GMT

I registered my Canon Vixia XA-11, but have NEVER been able to register for the Canon Forum.

Just tried again, wouldn't accept either my name or email address. NOT registered.

Again, why NO CAPTCHA Code appearing during Forum sign-up?

Have posted my XA-11 problem on another digital video forum.

Re: Can't Register for Canon Forums

darkman042 — Fri, 09 Aug 2024 14:23:28 GMT

I had this problem as well and found out how to work around it. I also tried multiple browsers and found no capcha appeared. The problem was that I was clicking the login/register link at the top right of the page (the one with the little person icon). If you are not registered and try to click "reply" on any thread in the forum, the register page that loads from there WILL display the capcha!

I hope this helps anyone who has the same issue, and shame on you, Canon, for not doing something about this sooner! This original post is almost 4 years old and the problem still exists! Imagine how may people that could help that just give up because of your broken registration link!

Re: Can't Register for Canon Forums

dannyhusk — Sat, 02 Nov 2024 17:19:34 GMT

Thank you for posting this--this worked for me! I'm having a problem that is unanswered in existing forum threads & the only way to try & solve it is by asking a new question, but there's no way to do this unless I can actually register on the forum. Clearly this problem has been going on for months & they still haven't fixed it.

Re: Can't Register for Canon Forums

darshanseb — Mon, 04 Nov 2024 09:22:17 GMT

Thanks it worked