topic Re: CPS locations in General Discussion

CPS availability in Lyndhurst, NJ

jiaweihsu — Wed, 17 Apr 2024 12:24:55 GMT

Hello, does anyone know if Canon CPS in Lyndhurst, New Jersey is now accepting repair request on cameras and lenses for photography only, not for cinematography?

Since they closed the Jamesburg facility which was very close to me, I had only shipped my camera once to Newport News, which takes an extra 2-3 days. I'd rather drive 2 hours to Lyndhurst to expedite it.

For Gold Membership, it still covers the return shipping by FedEx, correct?

Thanks in advance!

Re: CPS locations

Tintype_18 — Wed, 17 Apr 2024 12:22:11 GMT

Can you contact them yourself?

Good to know where service is located. Mine is 150 miles away or use a delivery service.

Re: CPS availability in Lyndhurst, NJ

shadowsports — Wed, 17 Apr 2024 13:43:43 GMT

You can contact them and ask.

cpsmember@cits.canon.com or call CPS at 1-888-CPS-4540

Re: CPS locations

jiaweihsu — Wed, 17 Apr 2024 14:41:29 GMT

Thank you and just called them, everything still has to be shipped to Newport News meaning it's impossible to have a turnaround within a week.

Re: CPS availability in Lyndhurst, NJ

jiaweihsu — Wed, 17 Apr 2024 14:42:27 GMT

Thank you for the info, just called them.