topic Re: Customer Support in General Discussion

Customer Support

jfox61 — Wed, 10 Apr 2024 19:34:28 GMT

Hello, I just got off the phone with your customer support. Not very helpful and actually kind of rude. Thank you

Re: Customer Support

Tiffany — Wed, 10 Apr 2024 19:52:01 GMT

Welcome to the forum!

We're very sorry to hear of your less than satisfactory support experience. So that the Community can help you better, we will need to know which model Canon printer and details about the printer issue. Which version of Windows or macOS are you using? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you.

Re: Customer Support

shadowsports — Wed, 10 Apr 2024 20:36:39 GMT

Hi jfox61,

Please reply back with answers to Tiffany's questions. There are a lot of friendly people here who will try and help.