topic How to: Upload a different receipt file for established product registration in General Discussion

How to: Upload a different receipt file for established product registration

Othy — Sun, 03 Dec 2023 23:02:43 GMT

I made a mistake of uploading the wrong receipt for a Canon printer that was purchased through Amazon. Any idea how I might upload the correct receipt? I can't find a way to access / modify an established registration of a product.

Re: How to: Upload a different receipt file for established product registration

Danny — Tue, 05 Dec 2023 13:40:44 GMT

Thanks for joining the conversation, Othy! The simplest way to correct this is to delete the registration for that product and re-register it. While you'll have to re-enter the information from scratch, you'll have a second chance to submit the right receipt.

Hope this helps!

Re: How to: Upload a different receipt file for established product registration

shadowsports — Tue, 05 Dec 2023 15:09:01 GMT

Greetings ,

This is easy to resolve. You can view the receipt associated with a particular product registration. When you click on the product and look at its details, you can view the receipt. Here you can remove the existing receipt and upload a new one. No need to go through the registration process again 🙂

Re: How to: Upload a different receipt file for established product registration

Othy — Tue, 05 Dec 2023 17:23:23 GMT

Shadowsports: Many Thanks !!