topic Re: Price Drop - Getting Credit for Price Difference in General Discussion

Price Drop - Getting Credit for Price Difference

Maw88 — Tue, 21 Nov 2023 13:40:20 GMT

Has anyone experienced and been successful in getting a credit when the price has dropped on your purchase within 3 1/2 weeks after you purchased it?

Re: Price Drop

rs-eos — Mon, 20 Nov 2023 18:46:34 GMT

For what product? I couldn't readily find any documentation regarding Canon's competitive pricing (which would presumably cover scenarios you've outlined above). Best to reach out to Canon's Sales department to see if anything would apply to your case.

Re: Price Drop

Tintype_18 — Tue, 21 Nov 2023 13:39:17 GMT

Where did you buy it? I recall Wally World advertising a drop in price but to get a refund is out.

Re: Price Drop - Getting Credit for Price Difference

shadowsports — Tue, 21 Nov 2023 16:00:24 GMT

Greetings,

Price Adjustment:

Canon does not offer price protection for items purchased from the Canon Store.

Return Policy:

The return policy is as follows. 14 days for defective or unopened merchandise. You must have an RMA number. You can receive an RMA by calling the Canon Online Store toll-free at 1-800-385-2155, from 9:00am - 9:00pm ET, Monday through Saturday, excluding holidays.

Holiday Shopping:

Extended Returns
Purchases of eligible products made through the Canon online store only between November 13, 2023 and December 31, 2023 can be returned until January 15, 2024. Offer not valid on products that are considered final sale and/or not eligible for return. Offer subject to the Canon Return Policy.