topic Re: Forum Email Notifications have stopped. in General Discussion

Forum Email Notifications have stopped.

Anonymous — Thu, 03 Aug 2023 17:42:05 GMT

As of July 30, I have stopped receiving email notifications of replies to my subscribed message posts. I have checked my settings, and they seem to be correct. Has anyone else had this problem?

Re: Forum Email Notifications have stopped.

SamanthaW — Thu, 03 Aug 2023 17:48:22 GMT

There were a couple issues over the last few days that have been resolved as of today. If it keeps happening in the next day or two please let us know so we can look into it further!

Re: Forum Email Notifications have stopped.

Anonymous — Thu, 03 Aug 2023 17:50:57 GMT

Thanks for answering, I'll let you know.

Re: Forum Email Notifications have stopped.

Anonymous — Thu, 03 Aug 2023 19:05:25 GMT

I am still not getting email notifications.

Re: Forum Email Notifications have stopped.

Anonymous — Fri, 04 Aug 2023 21:21:12 GMT

I am still not receiving email notifications. Can someone from Canon Forums look into the problem?

Re: Forum Email Notifications have stopped.

SamanthaW — Fri, 04 Aug 2023 21:38:27 GMT

Will you please double check your spam folder is not pulling the notifications in?

Re: Forum Email Notifications have stopped.

Anonymous — Fri, 04 Aug 2023 22:05:25 GMT

I checked my spam folders and there is nothing in there.

Re: Forum Email Notifications have stopped.

Danny — Sat, 05 Aug 2023 13:10:43 GMT

We're going to take a deeper look at what's going on and hope to have it resolved soon. Thanks for calling this to our attention!

Re: Forum Email Notifications have stopped.

Anonymous — Sat, 05 Aug 2023 15:10:30 GMT

Thank you.

Re: Forum Email Notifications have stopped.

Anonymous — Tue, 15 Aug 2023 23:29:17 GMT

Is there any news? I am still not receiving email notifications.

Re: Forum Email Notifications have stopped.

FloridaDrafter — Wed, 16 Aug 2023 21:14:34 GMT

I'm getting them, but they are 24 to 48 hours late.

Re: Forum Email Notifications have stopped.

Anonymous — Wed, 16 Aug 2023 22:16:21 GMT

I would settle for 24 - 48 hour delay. I haven't received any notifications by email since the end of July.

Re: Forum Email Notifications have stopped.

shadowsports — Thu, 17 Aug 2023 06:38:56 GMT

I visit here frequently enough that I don't keep a watchful eye on this, but I'm getting notifications.

**Bob,

My last notification was yesterday. I rarely if ever subscribe to topics. I get notifications for private messages and accepted solutions.

Make sure this domain is white listed @cits.canon.com

Re: Forum Email Notifications have stopped.

FloridaDrafter — Thu, 17 Aug 2023 07:10:29 GMT

I like to subscribe to the posts in which I'm trying to help another user so I can get back to them. I'm here quite often, but still like the email notices when they are prompt.

Newton

Re: Forum Email Notifications have stopped.

Anonymous — Thu, 17 Aug 2023 14:16:38 GMT

Thanks for the replies. Before the end of July, I was getting email notifications very frequently, then they suddenly stopped. I have checked my spam folder at my Comcast email account and my email software, and nothing is in there. I wonder if Comcast is just blocking them for some reason.

Re: Forum Email Notifications have stopped.

shadowsports — Thu, 17 Aug 2023 14:30:25 GMT

I have comcast also. Log in and check. I don't use my comcast for anything by relay. Once or twice a year i have to log in and kick the tires in the account.

Re: Forum Email Notifications have stopped.

Anonymous — Fri, 25 Aug 2023 00:23:36 GMT

Today my email notifications suddenly started to work again. Thanks for your help.