topic Re: Access Denied on Samsung tablet in General Discussion

Canon Community Forum Access Denied on Samsung tablet

Tintype_18 — Tue, 06 Jun 2023 12:47:37 GMT

I decided to add the community website to my Samsung tablet so I can take it with me on occasion. Today, I entered my username and password that I use for this community. But I keep getting Access Denied on the screen. Any ideas what needs to be done? TIA.

Re: Access Denied on Samsung tablet

Ron — Mon, 05 Jun 2023 20:36:03 GMT

Hi John! We know it can be frustrating when a login does not work.

You may want to try clearing your cache and then logging in. You may also try logging in by typing canon.us/forum instead of using a bookmark you may have.

Re: Access Denied on Samsung tablet

shadowsports — Mon, 05 Jun 2023 21:07:51 GMT

John,

Try this URL:

Canon Community Forums by Product Categories

Re: Canon Community Forum Access Denied on Samsung tablet

Tintype_18 — Tue, 06 Jun 2023 17:14:23 GMT

Was playing with the suggestions given. For some unknown reason, I cancelled the Auto Login. Seems there was a hiccup there. I can now get into the Community with some difference in the opening page. Thanks to all for your help.

Re: Access Denied on Samsung tablet

kjb481 — Fri, 06 Oct 2023 04:23:23 GMT

I got an email today that you responded to my question in Professional Video about to fix a "red tinge on my XA65 camcorder EVF". I can't access your response. The Canon site is extremely frustrating (Always "Access Denied")!