topic Re: Order status pending for a while in General Discussion

Order status pending for a while

PhillipGarcia12 — Wed, 09 Nov 2022 01:06:47 GMT

I ordered a R5 but it's been on pending for quite a bit.is this normal? Or is something wrong

Re: Order status pending for a while

shadowsports — Wed, 09 Nov 2022 04:39:53 GMT

Greetings,

Pre pandemic, order processing and shipping was pretty fast 4-5 days.

Post pandemic a bit slower. I'm not sure how long "pending quite a bit" is? Canon is closed on the weekends, so you may need to account for that.

Re: Order status pending for a while

Danny — Wed, 09 Nov 2022 13:19:02 GMT

Hi, PhillipGarcia12! Our sales team will be glad to answer your question concerning your pending order. You can reach them weekdays and Saturdays at 1-800-385-2155, and be sure to have your order number handy when you call. Hope to talk to you soon!